We want you to love your Blisko pieces. If something isn't right, we're happy to help.
Return Window
We accept returns on unworn, unused items in their original packaging within 14 days of delivery. Because each piece is designed and hand-crafted in small batches, we are unable to accept returns after this window.
Final Sale Items
Sale items, custom pieces, and earrings (for hygiene reasons) are final sale and cannot be returned or exchanged.
How to Start a Return
Contact us with your order number and reason for return, and we will send you instructions. Customers are responsible for return shipping costs unless the item arrived defective or incorrect.
Refunds
Once we receive and inspect your return, we will notify you of the approval status. Approved refunds are issued to your original payment method within 5-10 business days.
Exchanges
Need a different chain length or color? Contact us and we will help you exchange your piece, subject to availability.
Damaged or Defective Items
If your piece arrives damaged or defective, contact us within 48 hours of delivery with photos and we will send a replacement or issue a full refund.
Questions
Reach us through our Contact page.